From: Jorinde Haandrikman, Dordrecht, Netherlands
Date: 02/19/2008 11:17:59 AM
To: Lutz Bergmann
Subject: RE: sample sets #1003 and #1006
I want to go for it....i still want to have a hotstamp set, and i like your chips!
The quality really surprised me.
Virgil
------------------------------------------------------------------------------
From: chad thursday, Albany Poker League, NY
Date: 01/09/2008 04:26:27 PM
To: Lutz Bergmann
Subject: Re: Hot stamp on #1003 Chips
Oh I absolutely trust you and your services. I'm more concerned with the logo and before I spend all that money I'd like to get a sample and see what my dealers think, which by the way they all love your chips that Mike is using and that's how we ended up ordering from you. The chips have a real good feel and weight to them and stack well compared to the metal insert ones with this clackety sound.
Thanks,
Chad
From: Meola, Bronson, First American Title Ins., Cleveland, OH
Date: 09/27/07 13:03:49 To: Lutz Bergmann Subject: RE: #1006 Promo Chips
Hello Lutz, These were actually for our employee event - a casino night! They look and feel great. Great job. I'd recommend the product and your company to anyone (without question.) Bronson
From: Johan Svensson, Hasslarp, Sweden Date: 09/05/2007 01:51:55 PM
To: Lutz Bergmann Subject: Order for more #1003 chips
Hi again Lutz,
Thank you for your fast reply. And especially thank you for your service regarding the pricing, it is much appreciated, the order total is definitely acceptable. Even though I can get cheaper chips here in Sweden, no ones come close to your quality and feeling. (You may quote my satisfaction with your chips on your website if you like.)
Thanks,
Johan
From: Davide Boretti, Albinea, Italy Date: 09/05/2007 01:29:10 PM
To: Lutz Bergmann Subject: Informations/1003 chip series
Hi Lutz,
Just to let you know that I've already received the samples (in less than a week.. very fast for an oversea order).. I can say that are beyond my expectations, very nice sound and feel, simply amazing! My order will follow tomorrow. Thanks again for everything, these clay chips are really some serious stuff!
Dave
From: Meola, Bronson, First American Titel Insurance, Cleveland, OH Date: 08/29/2007 01:40:08 PM To: Lutz Bergmann Subject: RE: first American logo
Thanks, Lutz. It's been great working with you. The other company that we considered was not nearly as responsive and I liked your product more anyway. Bronson
From: Lewandowski, Andrew, Arcadis of New York, Inc.
Date: 07/18/07 15:06:36 To: Lutz Bergmann Cc: Granger, Terri; Albanese, Frank
Subject: Our order #1003 chips
Lutz, I received the chips today.
They look great! Thank you, Andy
From: Kate Domaingue, Bayard's Financier, New York, NY
Date: 04/10/07 12:28:45
To: 'Lutz Bergmann'
Subject: Gold Street Promo-Chips
Hi Lutz,
I received the chips today. They look amazing. I had forgotten to even check for them and when I opened it I have to admit, I was hesitant since I had never done business with you. What a relief when I saw them—they are absolutely perfect and exactly what we approved! Our team can’t wait to use them at our event tomorrow night.
After a day filled with the unexpected (trying to open a restaurant is never a simple process!) we were so happy to see our chips.
Thank you!!!
Kate
------------------------------------------------------------------------------------------------------------
From: Massimo Bonvicini, Modena, Italy Date: 03/04/07 12:58:30
To: thepokerchipco@sbcglobal.net
Subject: #1003 Chips/Order received
Hi Lutz, thank you for the fast delivery.
Chips looks amazing and now our gaming experience is a step further.
Thank you for very good service, i'll strongly recommend to all.
Best Regards
Gilberto Rizzi
------------------------------------------------------------------------------------------------------------
From: Guido Genovese, Barcellona Pozzo, Italy Date: 02/16/07 03:20:40
To: _Lutz Bergmann Subject: #1003 chips
Hi Lutz,
the chips are WONDERFUL!!!
Thank you.
I hope to do other business with you.
Bye
Guido.
------------------------------------------------------------------------------------------------------------
From: BROGGI, Maurizio, VF-IT, Milano, Italy Date: 12/19/06 01:21:39
To: Lutz Bergmann Subject: My Order 3-Crown Chips
Hi Lutz, the chips are fantastic!!!
thank you
happy christmas
Maurizio
-----------------------------------------------------------------------------------------------------
From: Wendy Cimorelli, Dallas, TX Date: 12/11/06 17:18:01
To: thepokerchipco@sbcglobal.net Subject: #1003 Custom Chips
Lutz! The chips are fabulous and far exceeded my expectations! Obviously, your suggestions and help were invaluable! Not only is the product, 500 custom poker chips, as promised, but your delivery was timely as well! Thank you so very much for making this a great Christmas!
Happy Holidays!
Wendy Cimorelli
---------------------------------------------------------------------------------------------------------
From: Delilah Warrick, Mercer Island, WA Date: 08/30/06 17:37:54
To: thepokerchipco@sbcglobal.net Subject: #1003 CHIPS/Order Received
Thank you Lutz for not only an excellent product, but also changing my order
at the last minute. We love our chips!
-Delilah
--------------------------------------------------------------------------------------------------------
From: Josephine Lu, Logistic Controls, Inc.
New Hyde Park, NY Date: 07/20/06 12:19:06
To: 'Lutz Bergmann' Subject: RE: #1006 Chips
Hello, Lutz,
We just received the chips. THEY ARE GORGEOUS! Every one loves them. One of our co-workers even wants to keep one for the good luck. We really appreciated about the fabulous job you did for us.
Again, thank you for the high quality customized chips
Josephine.
------------------------------------------------------------------------------------------------------------
From: Charlotte Randall, Holiday Beach Hotel, Curacao, Netherlands Antilles
Date: 03/24/06 05:51:14
To: 'Lutz Bergmann' Subject: They've arrived!
Hi Lutz – the chips arrived yesterday! Thank you very much, they look fantastic! I’ll be recommending your company to everyone I know, really great.
Thanks again
Charlotte
-----------------------------------------------------------------------------------------------------------
From: Brian Weith Chicago, IL Date: 02/23/06 23:28:45
To: Lutz Bergmann Subject: Casino Style 1003 Chips
Lutz,
I received my order of 500 Casino Style 1003 chips today, and they are magnificent. The quality and craftsmanship of these chips is outstanding. Not a single defect in the bunch. The rich colors are amazing, and I love the classic look these achieve without any monogramming. They exceeded my expectations, even after having received the samples you sent. The texture, sound and handling of these chips is wonderful.
I had collected samples of many other types of chips including NexGens, Neophytes, ChipCo and Paulsons. In my opinion the Casino Style 1003 chips are, by far, the best value for a top quality clay chip. Congratulations on a fantastic product and thanks again for shipping them so quickly.
I'm looking forward to debuting these at my home game tomorrow!
Kind Regards,
Brian
---------------------------------------------------------------------------------------------------------
From: Mr. Guilllermo Nicolas, San Antonio, TX Date: 02/18/06 18:55:57
To: thepokerchipco@sbcglobal.net Subject: Poker Chips #1006
Lutz:
I got the chips and they are GREAT!
I’m so excited and everyone will love them.
Thanks,
Guillermo
---------------------------------------------------------------------------------------------------------
From: Jim Granquist, of J. Granquist Service, Eden Prairie, MN Date: 02/02/06 19:03:26 To: Lutz Bergmann Subject: #1003 Poker chips
Lutz, These look GREAT, the Poker Chip Co. did an excellent job THANK YOU very much. I / WE will be doing
more of these types in the very near future. Also, thanks
for the prompt turnover from start to finish.
Talk to you soon, Jim Granquist
------------------------------------------------------------------------------------------------------------
From: Mr Lauri Jokela, Irving, TX Date: 01/15/06 11:47:02 To: thepokerchipco@sbcglobal.net Subject: my custom poker chips
Lutz,
on Friday I received my new, custom printed model #1006 poker chips and after playing with them for two days now I have to say I'm both happy and impressed. The risk I took by ordering "blind", just based on the review at Poker Chip Reviews, http://pokerchipreviews.com/injection.html "Casino Quality Clay Composites" turned out to not be a risk at all - these chips are of good quality and weight, stack well and best of all, custom made for me.
Thank you also for pro-actively following up several times on the details of my custom design so that it was clear to both of us what will be manufactured - the chips look exactly like I envisioned them to look.
all the best, Lauri Irving, TX
---------------------------------------------------------------------------------------------------
From: Spain, Rex Date: 01/05/06 07:45:23
To: Lutz Bergmann Subject: RE: BHS Chips
Lutz: I received the chips (BHS Pawstive Action) yesterday and you guys did a GREAT JOB. You are AWESOME. Thank you for all your help.
Respectfully: Rex Spain Jostens / Texas Director of Educator Services
-----------------------------------------------------------------------------------------------------
From: Juan Ibarra, Extreme Mortgage Lending,
Pleasanton, CA Date: 12/26/05 16:44:02
To: Lutz Bergmann Subject: Re: Fw: Extreme Mortgage
Lutz,
Thanks for shipping the present for Friday arrival. It was there just in time! I was shocked to see the delivery on Friday, I expected it on Saturday. I am still shocked at how GREAT the chips look. My wife, the owner of Extreme Mortgage, was very SUPRISED to see her company logo on the chips. Once again THANK YOU and YOUR STAFF for an EXCELLENT JOB and CUSTOMER SERVICE.
Juan Ibarra
Loan Specialist
------------------------------------------------------------------------------------------------------
From: Olson, Lisa A Ms AFSC Date: 12/21/05 10:37:33
To: 'Lutz Bergmann' Subject: Order request Please
I am forever indebted to you! You will make my husband's Christmas the best! He just got a new poker table, but had cheap shotty chips.Now, he'll be as classy as your organization! You are the best! v/r Lisa
--------------------------------------------------------------------------------------------------
From: Debi Meyers, Van Nuys, CA Date: 12/16/05 00:14:01
To: thepokerchipco@sbcglobal.net Subject: a thank you note
Dear Lutz:
I received my order today from UPS & am so very grateful for getting it to me in time so that my fellow employees & I can give it to our boss at our Xmas party this Saturday.
The chips & carrying case are fantastic and I know that my boss will really love this gift and enjoy it every time he plays poker.
Thank you again for everything, I'm very very pleased with my order!
Happy Holidays to you & your staff!
Sincerely, Debi Meyers
--------------------------------------------------------------------------------------------------
From: Thomas J. Ferrer, Ruston, WA Date: 12/15/05 20:07:34
To: Lutz Bergmann Subject: Respite/Hand-Flower Logos
Hi Lutz,
I just received the chips. Thanks a bunch for getting them done before Christmas.
My brother is going to love these. They look great. Cant wait to use them.
Merry Christmas
Best regards,
Tom
-----------------------------------------------------------------------------------------------------
From: Cliff Stumpf, Belle Chasse, LA Date: 12/15/05 17:44:42 To: sales@thepokerchipcompany.com Subject: Great chip samples.
First off I’ve always been a Paulson person when it comes to poker chips (I currently own 1000 Paulson James Bonds) and a set of 500 WPT chips. I just wanted to tell you that your casino quality chips are awesome. I could not believe that a chip as low priced as these could even come close to my Paulson’s in the feel category. I was wrong. I will definitely be ordering about 1000 or more of these chips in the near future. Keep up the great work.
Cliff Stumpf
Belle Chasse, LA
----------------------------------------------------------------------------------------------------
From: John Neiers, Neiers Bros., Cascade, IA
Date: 12/07/05 07:53:59 To: Lutz Bergmann
Subject: Re: Your Order
Hi Lutz,
I received the order yesterday. Everything looked great. Thanks a lot. Great service and help from everyone. Thanks.
John
-------------------------------------------------------------------------------------------------
From:MichaelRabith, Danville, CA
Date:11/22/05 18:30:58
To:LutzBergmann
Subject: RE: Chip Order
Lutz,
Thanks, received them yesterday. They are perfect as usual - your attention to detail is amazing.
Until I order more chips,
Yours truly,
Michael
---------------------------------------------------------------------------------------------------
From:Don WoolleyRXInsider Ltd., W. warwick, RI
Date: 11/01/05 08:53:01
To:Lutz Bergmann
Subject: Attn: Sandra
Hi, Sandra
Many thanks to you and your crew for doing an excellent job.
We really appreciate the quick turnaround and the fantastic service.
I will be sure to recommend your company to our many clients, and I look forward to doing business again next year.
Thanks again,
------------------------------------------------------------------------------------------------------
From:Moon Hwang,The Loft, Chelsea, MA
Date: 10/31/05 09:28:38
To:thepokerchipco@sbcglobal.net
Subject: RE: Order Confirmation
Lutz & Sandra,
Thank you very much for your efforts in getting us the chips in a very timely manner. We are very pleased with the overall outcome. The chips look great and they feel even better. I will be sure to reference your business when people ask us where we got our chips from.
Best wishes,
Moon
----------------------------------------------------------------------------------------------
From: Anna Vounder,Goldmine, New York, NY
Date: 10/18/05 10:33:08
To: Lutz Bergmann
Subject: Re: Your order
Hi Lutz!
The chips look really great. We are very happy with the job you have done with the logo. Thank You!
The only thing is that it took too long to transfer them from US to Russia. We are planning toorder more chips.
Anna.
----------------------------------------------------------------------------------------------------
From: Geri Wilson, The Jonathan Group, S. Pasadena, CA
Date: 09/14/05 08:16:08
To: Lutz Bergmann
Subject: Re: Heimberg & Zohar logo
lutz,
the poker chips were a huge hit. thank you. working with you has been a delight, and i especially appreciate how fast you were able to turn around my order so i received it even earlier than expected.
again, it has been a delight doing business with you, and i'm sure i'll have additional business for you in the future as other clients want to do poker tournament benefits. thanks.
geri
----------------------------------------------------------------------------------------------------
From: Jason Korey, Desbrow & Associates, Pittsburgh, PADate: 08/23/05 14:12:47 To: Lutz Bergmann Subject: Re: Poker Chip Order Lutz,
We’ve located the chips. They look beautiful!!!!!
Thanks for all of your help,
Jason
------------------------------------------------------------------------------------------------------
From: Murrey, Jeannie, Meridian Enterprises Corp., Hazelwood, MODate: 08/10/05 13:37:16To: 'Lutz Bergmann' Subject: RE: FW: Excalibur
Lutz,
I just wanted to thank you for all your help. We are a Travel / Incentive Company which deals with many clients. The one thing we try to do is give our clients anything they ask for.....................................who knows what. I have never order poker chips before but with help from you it went over with no problems. If this ever comes up again, I will make sure we use your company for all our Casino needs. You wereGREAT!!!!!!!!
-----------------------------------------------------------------------------------------------------------
From: Liang, Doris \(FID\) from MorganStanley, NY
Date: 07/15/05 14:20:09
To: thepokerchipco@sbcglobal.net
Subject: Re: Chip Sets
Glad to hear the wire went through. Thanks for getting the sets together so fast once the decision was made. They look great!
------------------------------------------------------------------------------------------------------------
From: Zuri Wagner, Coach Inc. New York
Date: 07/11/05 09:00:24
To: Lutz Bergmann
Subject: RE: Coach logo poker chips
Good morning Lutz,
Noted gratefully and thanks again for the beautiful work and all your help.
Best regards,
Zuri
------------------------------------------------------------------------------------------------------------
From: Jonathan Gray, Montgomery, ALDate: 05/25/05 15:44:47
To: 'Lutz Bergmann' Subject: RE: Your Order
Hi Lutz,
Thanks again. The chips are wonderful. All of my poker playing friends are jealous. I have given each of them your web address. Hopefully, they will contact you whenthey are ready to invest in their own chips.But for now, they are enjoying the use of mine.
-----------------------------------------------------------------------------------------------------
From: Ryan Aquino from Bogart, GA
Lutz,
Thank you very much for sending me samples. I wasn’t even patient enough to wait to get the samples before I ordered!! I received my samples and chips today and they are wonderful. They sound better than other clay chips in that price range and they feel outstanding. I plan to get them into use as soon as I can. When I plan to do my tournament I will be ordering 200 more. I give your company -5 out of 5- for quality of chips, customer service, and obviously great feeling clay chips for an even better price.
Thanks again, Ryan Aquino
------------------------------------------------------------------------------------------------------
Fom Tadworth, England
Date:04/13/05 06:44:01
Lutz,
Apologies for not sending this earlier but I have been too busy playing poker
with my new chips!!
A huge thank you for these superb chips. All of my poker pals think they are
the nuts! I will certainly send them to you if they ever consider buying
their own set.
Thanks once again for excellent service and excellent chips!
CheersJustin
England
----------------------------------------------------------------------------------------------------
Jason Pushee from Plano, TX
Lutz,
Thank you for the reply. Let me just start by saying that you have gone above and beyond my expectations and I greatly appreciate it. I am, quite honestly, completely blown away and you now have a customer for life. I will purchase everything from you, everything that I am able to purchase from you, not that I wasn't going to before, it's just you have been amazing through all this and I just greatly appreciate it. I will proudly advertise your brochures and chips, I have been thinking of other ways to advertise your website in my card room and will continue to do so.
Again, I thank you.
Jay
-----------------------------------------------------------------------------------------------------------
Michael Rabith from Danville, CA
Lutz,
Just received my chips and I am very impressed. The quality, feel and sound of these chips are absolutely outstanding. I've ordered samples from about 15 different chip suppliers and yours are simply the best. I'll be ordering more.
My thanks,
Michael
---------------------------------------------------------------------------------------------------------
Susan Wenzel from VenVest Sarasota, FL wrote:
Hi Lutz,
The chips look great! Thank you and your team for all that you did
Sincerely, Susan
From Verlaan from in Calgary, Alberta, Canada
Lutz,
I received the custom chips this past week and my customer was really pleased with the level of quality that the chips were. He wanted me to let you know you do great work.
Brian
---------------------------------------------------------------------------------------------------
From:Luke Vriesen,New London, CT
Lutz,
I received the poker chips today and everything looks great. I’m very impressed. Thank you for doing such a great job with a difficult logo.
Luke Vriezen
------------------------------------------------------------------------------------------------------
John O from Vancouver, WA
Lutz-
WOW! What wonderful chips. They sound nice stacked
and have great texture. These chips are great (1003and 1006). Out of all the samples I received, these have to be one of the best.
------------------------------------------------------------------------------------------------------
Stokking from Rijwijk, The Netherlands
.....By the way, we use the chips for 1 year and a half, and they are really awesome! Everyone we had over for a game of poker was stunned. Exclamations like 'wauw' 'where the hell did you get those' etc.! So, my compliments again on the chip!
----------------------------------------------------------------------------------------------------
Jacob Boeding from Morgan Stanley in New York
Word spreads: You offer a quality product.
--------------------------------------------------------------------------------------------------
Kevin Mackie from Ontario,Canada
Hi, I just received my sample chips today in the mail. They are the best chips that I have recieved yet. Very nice feel, sound and finish. It will be hard not to pick these chips
Thanks,
Kevin Mackie
-----------------------------------------------------------------------------------------------------
Tina from Palm Beach Gardens, FL.
Thank you so much Lutz. You have been terrific to work with. We will undoubtedly be re-ordering these for the World Series of Poker.
Best Regards,
Tina Bergstrom
------------------------------------------------------------------------------------------------------------
12.21.2004
Brenda Mattesson from West Hills, CA
Hi
I just wanted to send a huge THANK YOU for coming through so easily with my last minute order in time for Christmas. I really appreciate the effort and excellent customer service you offered me with this squeaker of an order! And the recipient—my brother-in-law—was thrilled when he opened it. Thank you again for the wonderful follow-through!
Brenda Matteson
-----------------------------------------------------------------------------------------------------------
Linda Olson from Moline, IL
Dear Mr. Bergmann,
I am requesting to order a chip carousel to go with the wonderful chips I ordered. (My father absolutely loved them!)
Herr Bergmann, I appreciate your superb customer service!! I have told all of my co-workers about your wonderful business, and let them know the gift of poker chips was my Father's favorite. Send me the bill for the carousel... and I will keep you in mind for future shopping adventures